When it bursts
at 3 AM,
you call a
Cassidy.
Owner-operated plumbing for Anchorage and the Mat-Su. Burst lines, frozen runs, water heaters, drains, sumps. No call center. The phone is answered by the person who is driving the truck.
We know the house better than the inspector did.
62 psi nominal
Every job opens with a schematic in our head. Shut-off, hot branch, cold branch, drain stack, sump. We map the run first, cut second. That is why we put walls back the way we found them.
Six things we do. We do them right.
Active
The phone gets answered.
That is half the job.
The other half is showing up with the right part, on the first trip, and leaving the place cleaner than we found it. That is the entire pitch. Nothing else.
Pipe burst behind a finished wall in our Hillside place. They had it stopped in twenty minutes and rebuilt the run without tearing out the kitchen.
Tankless install. They sized it down from what the big-box guy quoted and the unit has run perfectly through two winters.
Frozen run in a rental at -22°F. No torch, no wall open, no upsell. The renters never knew anything happened.
The name on the truck is the name on the work.
Cassidy's started as one truck, one phone, and one rule. The rule was that the phone gets answered, even at 2 in the morning, even when it's minus twenty, even when the call is going to ruin the night. Fourteen years later that rule is still the rule.
We do not sell add-ons. We do not run a sales script. We do not have a call center in Texas pretending to be Anchorage. When you dial the number on the truck, the person you talk to is the person who will be on your porch with a wrench. That is the entire model and it is not negotiable.